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Slim Dino

Legal

Refund Policy

This draft describes how refunds for Slim Dino digital products may be handled. The refund terms themselves must be decided and confirmed by the business owner before launch.

DRAFT: requires business-owner review; not legal advice.Complete every [REPLACE: …] placeholder and have this page reviewed before launch.

Business details

Legal entity
[REPLACE: legal entity name]
Address
[REPLACE: registered business address]
Jurisdiction
[REPLACE: governing law and jurisdiction]
Registration
[REPLACE: company or business registration number, if applicable]
Effective date
[REPLACE: effective date]

01Digital products

Our products are digital downloads that are delivered by Payhip after successful payment. Because digital files can be accessed straight away, refunds are handled differently from physical goods.

02Our refund terms

[REPLACE: state the refund terms the business has chosen, for example whether refunds are offered, the time window, and any conditions. Do not publish until confirmed.]

03Problems with your files

If you cannot access your files, or a file is missing or damaged, contact us and we will work to help you. Please include the email address used for the order and your Payhip order details.

04How to request help or a refund

  • Contact us using the details on our contact page.
  • Include your order details and the reason for your request.
  • [REPLACE: state how requests are reviewed and how refunds are paid.]

05Payhip

Payments are processed by Payhip. Payhip’s own terms and processes may apply to refunds, chargebacks and payment issues.

06Your legal rights

This policy does not affect any rights you have under the consumer laws that apply where you live. [REPLACE: add any statutory wording required in your jurisdiction.]

Questions? Visit our contact page.